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And Then There Were Two
AAA and EDS collaborated on how AAA could increase market share and customer satisfaction, at the same time, allowing EDS to enter a new market. They have leveraged each other's domain expertise and now go to market with a single, seamless solution for some of AAA's customers. (2004)

Giant Carrier's Bankruptcy Filing Highlights Importance of Telecom Expense Management
WorldCom's bankruptcy threatens to disrupt its corporate users. The ones who outsourced may be in better shape to weather the storm. (2002)

Becoming An Information-based Economy
The Internet is dismantling the industrial economy and replacing it with a connected world based on information and technology. (2000)

Earth Moving Auctions
EquipmentAuction.co m allows heavy equipment buyers to be able to bid at multiple auctions simultaneously. (2000)

The E-volution of BPO Procurement Outsourcing
The Web offers an unparalleled potential forbusiness procurement buyers. (2000)

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Dangerous Liaisons - The degree to which cultural elements in an outsourcing buyer and service provider's separate cultures are compatible is a primary key to success in outsourcing. The parties' degree of compatibility will enhance (or hinder) their ability to jointly solve p... - November 2004

Symptoms of Outsourcing Success - Outsourcing Center undertook a study of 237 outsourcing arrangements in the Outsourcing Excellence Awards program during 2002-04 to determine the outstanding aspects of how successful relationships work. The study revealed a set of symptoms, or characteris... - November 2004

Agile Workforce, Agile Company - A special report from Convergys summarizes the key findings from its exclusive primary research study entitled "Workforce Agility: The New Frontier for Competitive Advantage," conducted by Saratoga/PricewaterhouseCoopers and the University of Michig... - December 2004

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